Refund policy
💌 Return & Refund Policy
Thank you so much for shopping with us! 💖
Each product in our store is specially made just for you through our Print on Demand process. That means every piece is unique and created with care once your order is placed.
🔸 Returns
Because all our products are made to order, we do not accept returns or exchanges for size, color, or change of preference. Please double-check sizing, colors, and design details before completing your purchase. 🛍️
🔸 Damaged or Defective Items
If your product arrives damaged, defective, or with a printing error, please contact us within 10 days of delivery so we can make it right.
Send an email to colorblueprintllc@gmail.com including:
-
Your order number 📦
-
A brief description of the issue ✏️
-
Clear photos showing the defect 📸
Once reviewed and approved, we’ll send you a replacement of the same item at no additional cost. 💪✨
🔸 Refunds
We do not offer refunds, as each product is made on demand. In cases of verified defects, we’ll provide a replacement of the same product instead.
🔸 Shipping & Address Errors
Please make sure your shipping address is correct before completing your order. If the address provided is incorrect or incomplete, we cannot cover reshipping costs.
🔸 Legal Notice (EU & LATAM Compliance)
Under EU and Latin American consumer protection laws, personalized or made-to-order items are exempt from the right of withdrawal or return, except in cases of defects or damage.
🔸 Need help?
If you have any questions, feel free to contact us at:
📧 colorblueprintllc@gmail.com
We’re always happy to help! 💬